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This page is the one-stop resource for Amazon Rewards cardholders who want to manage their accounts through Chase.com/Amazon. Whether you need to sign in, register a new account, pay your bill, link your card to Amazon, or troubleshoot login problems, this guide covers every step. Chase issues the Amazon Visa and Prime Visa cards, so all account management flows through Chase Online or the official Amazon portal.
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Getting Started with Chase.com/Amazon

If you are new to managing your Amazon Rewards Visa or Prime Visa online, the first step is understanding where to go. Chase.com/Amazon is the official entry point that redirects to the Chase credit cards landing page for Amazon cardmembers. From there, you can sign in, enroll, or learn more about card benefits. Both the Amazon Visa and Prime Visa have no annual credit card fee, and the Prime Visa requires an eligible Amazon Prime membership.

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How to Register for Online Access

Before you can view statements, pay bills, or check rewards, you need a Chase digital profile. Enrollment is simple and takes only a few minutes.
1

Visit the official registration page

Go to https://www.chase.com/amazon and look for the sign-in or enrollment link. Make sure the URL in your browser starts with https://www.chase.com.
2

Enter your card and identity details

You will need your card number and identity verification information, such as your Social Security number and personal details. This helps Chase confirm that you are the authorized cardholder.
3

Create your username and password

Choose a strong, unique username and password. Avoid reusing credentials from other websites.
4

Verify your identity

Chase may send a one-time verification code by text, call, or email. Enter the code to complete enrollment. Never share this code with anyone.
5

Set up security preferences

Enable two-step verification and account alerts for extra protection. You can choose to receive alerts for large transactions, payment due dates, and suspicious activity.
For more details on registration and sign-in, see our dedicated guide on how to register and sign in.

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How to Log In to Your Amazon Credit Card Account

Once enrolled, signing in is straightforward. You can log in through a web browser or the Chase Mobile app.
1

Open the official Chase.com/Amazon login page

Navigate to https://www.chase.com/amazon in your browser. Click the sign-in option to reach the login screen.
2

Enter your Chase username and password

Type the credentials you created during enrollment. If you have forgotten them, use the “Forgot username/password?” link on the sign-in page to recover access.
3

Complete two-step verification if prompted

If you enabled two-step verification, enter the one-time code sent to your phone or email. This adds a critical layer of security.
4

Access your account dashboard

After logging in, you can view your balance, recent transactions, statements, rewards, and payment options.
If you run into trouble during login, our article on logging in to your Amazon credit card account offers additional tips.

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Paying Your Bill at Chase.com/Amazon

Chase processes all payments for the Amazon Visa and Prime Visa. You can pay your bill in several ways:
  • One-time payment: Log in to Chase Online, go to your card account, and schedule a payment from a linked bank account.
  • Automatic payments: Set up autopay so your minimum payment or statement balance is paid automatically each month.
  • Amazon-linked payments: After linking your Chase account on Amazon, you can also make payments from the Amazon Cardmember page.
Make at least the minimum payment by the due date to avoid late fees. You can confirm your due date and minimum payment amount in your Chase Online dashboard or on your monthly statement. For a focused walkthrough, visit our guide on managing your Amazon Visa credit card.

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Linking Your Card to Amazon

Linking your Chase account to Amazon gives you the flexibility to manage your card without leaving the Amazon website or app.
1

Go to the Amazon Cardmember page

Sign in to your Amazon account and navigate to the Cardmember section. Look for the option to link your Chase account.
2

Select Link Now

Click “Link Now” and enter your Chase username and password. If you do not have a Chase digital profile, create one first.
3

Complete one-time consent

Review the consent screen and confirm. This authorizes Amazon to display your Chase account information.
4

Manage your card on Amazon

Once linked, you can view your balance and credit limit, make payments, review transactions and rewards, access statements and payment history, add authorized users, and use the Card Security Center.
Only one Amazon account can link to one Chase account at a time. To unlink, go to Card Menu, then Settings and Preferences, and select Unlink Chase Account.

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Using the Chase Mobile App

The Chase Mobile app is a convenient alternative to the website. You can download it from your device’s app store and sign in with the same username and password you use for Chase Online. Through the app, you can check balances, view recent transactions, pay bills, deposit checks, and manage alerts. The app is especially useful when you are away from your computer or on public Wi-Fi.

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Security Best Practices

Always verify that the URL in your browser starts with https://www.chase.com before entering any credentials. Be wary of emails or texts that ask you to click a link and log in. When in doubt, type the address directly into your browser.
  • Enable two-step verification: This requires a second code in addition to your password, making it much harder for unauthorized users to access your account.
  • Set up account alerts: Choose alerts for large purchases, payments due, low balances, or unusual activity.
  • Use strong, unique passwords: Do not reuse passwords across multiple sites. Consider using a password manager.
  • Avoid public Wi-Fi for banking: If you must access your account on public Wi-Fi, use the Chase Mobile app or a trusted VPN.
  • Never share one-time codes: Chase and Amazon will never ask for your password or verification code over the phone or by email.

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Troubleshooting Login and Access Issues

If you cannot access your account, work through the following checklist:
  1. Check the URL: Confirm you are on the official Chase.com/Amazon login page, not a phishing lookalike.
  2. Clear cache and cookies: Outdated browser data can cause sign-in problems. Clear your cache and cookies, then try again.
  3. Try a different browser or the app: Some browser extensions interfere with login scripts. Switching browsers or using the Chase Mobile app can help.
  4. Disable VPNs and ad blockers: These tools sometimes block Chase security scripts. Temporarily disable them to test access.
  5. Update your browser: An outdated browser may not support the latest security protocols.
  6. Check Chase service status: Visit the Chase status page or search online for outage reports.
  7. Account lockouts: After too many failed attempts, your account may be temporarily locked. Wait a few minutes and try again, or call 888-247-4080 for help.
For more in-depth help, see our dedicated troubleshooting guides on Chase Amazon not working and what to do when you cannot access Chase Amazon.

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Who to Contact for Help

  • Chase customer service: For payments, transactions, statements, balance questions, or application status, call 888-247-4080 or the number on the back of your card.
  • Amazon support: Amazon handles questions about orders, rewards, the new cardmember offer, and linking your Chase account on Amazon.

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Quick Reference: Account Access Options

Log in online

Access your account through the official Chase.com/Amazon portal using your Chase username and password.

Log in via mobile app

Use the Chase Mobile app for secure, on-the-go access to balances, payments, and alerts.

Link to Amazon

Connect your Chase account on the Amazon Cardmember page to pay bills and manage your card from Amazon.

Register for access

Enroll in Chase Online with your card number and identity details to start managing your account digitally.
Both cards are issued by Chase and have no annual credit card fee. The Prime Visa requires an eligible Amazon Prime membership and typically offers enhanced rewards compared to the standard Amazon Visa. Account access works the same for both through Chase.com/Amazon.
On the Chase sign-in page, click “Forgot username/password?” Follow the prompts to verify your identity with a code sent by text, call, or email, then reset your credentials.
Yes. After linking your Chase account on the Amazon Cardmember page, you can make one-time or automatic payments. Chase still processes the payment, and it posts to your Chase account.
Check that you are on the official Chase website, clear your browser cache, try another browser, disable VPNs or ad blockers, and ensure your browser is updated. Too many failed attempts can also temporarily lock your account.
Disclaimer: This is an independent guide and is not affiliated with JPMorgan Chase or Amazon. Always sign in only at the official www.chase.com/amazon and never share your password or one-time codes with anyone.