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Managing your Amazon Visa or Prime Visa starts at Chase.com/Amazon. Chase is the issuer and system of record for both cards, which means all billing, payments, statements, and account controls are handled through Chase Online. Both cards carry no annual credit card fee, though the Prime Visa requires an eligible Amazon Prime membership. This guide shows you how to use chase.com Amazon my account to pay your bill, set up autopay, review statements, track rewards, and control card security.
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Signing In to Your Account

Before you can manage anything, sign in to the chase.com Amazon login page:
  1. Go to https://www.chase.com/amazon.
  2. Enter your Chase Online username and password.
  3. Complete any identity verification prompt, such as a code sent by text or email.
  4. Access your account dashboard.
If you do not yet have a Chase Online profile, you will need to enroll first. See our guide on registering and signing in to Chase.com/Amazon for step-by-step instructions.

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How to Pay Your Bill on Chase.com/Amazon

Chase processes all payments for the Amazon Visa and Prime Visa. Making payments on time helps you avoid late fees.

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Making a One-Time Payment

1

Sign in to your account

Visit chase.com Amazon pay bill and log in with your username and password.
2

Go to the payments section

From your dashboard, locate the Pay Bill or Make a Payment option.
3

Choose your payment account

Select a linked bank account, or add a new one if needed. You will need your routing and account numbers.
4

Enter the payment amount

You can pay the minimum due, the statement balance, or a custom amount.
5

Select the payment date

Choose to pay today or schedule for a future date before the due date.
6

Review and submit

Confirm the details and submit your payment. You will receive a confirmation notice.
Make at least the minimum payment by the due date to avoid late fees.

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Setting Up Autopay

Autopay is the easiest way to ensure you never miss a due date. On your www.chase.com Amazon my account dashboard:
  1. Navigate to the payment settings.
  2. Select Set Up Autopay.
  3. Choose the bank account you want to use.
  4. Pick whether to pay the minimum due, the statement balance, or a fixed amount.
  5. Review your choices and enroll.
You can edit or cancel autopay at any time before the next scheduled payment.
Even with autopay enabled, it is wise to log in regularly and review your transactions for accuracy.

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Viewing Statements and Payment History

Your monthly statements are stored securely within Chase Online. From your account page:
  • Download current and past statements in PDF format
  • Review transaction-level detail for each billing period
  • Check your payment history to confirm prior payments posted correctly
  • Monitor your running balance and available credit
Statements include your payment due date, minimum payment, and total balance. Keeping a record of past statements is helpful for budgeting and tax purposes.

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Checking Rewards Balances

The Amazon Visa and Prime Visa earn rewards on purchases. To see how much you have earned:
  1. Sign in to Chase Online at https://www.chase.com/amazon.
  2. Look for the rewards or points summary on your dashboard.
  3. Click through to view recent rewards activity.
You can also see rewards information on Amazon after linking your Chase account. Amazon handles questions about rewards redemption and new cardmember offers.

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Managing Alerts and Notifications

Chase allows you to customize account alerts so you stay informed without needing to check manually. Available alert types include:
  • Payment due reminders
  • Large purchase notifications
  • Balance and available credit updates
  • International transaction warnings
  • Suspicious activity alerts
To manage alerts, sign in and visit the alerts section of your profile settings. You can receive notifications by email, text, or push through the Chase Mobile app.

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Adding and Managing Authorized Users

You can add authorized users to your Amazon Visa or Prime Visa directly from chase.com Amazon my account:
  1. Sign in and navigate to Account Services.
  2. Select Add Authorized User.
  3. Provide the requested personal information for the person you want to add.
  4. Submit the request.
Authorized users receive their own card and can make purchases. You remain the primary account holder and are responsible for all charges. You can also remove authorized users if circumstances change.

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Card Security Center

The Card Security Center lets you take immediate action if your card is lost, stolen, or you notice unexpected charges:
  • Lock your card: Temporarily block new purchases while you look for the card.
  • Unlock your card: Restore usage once you locate it.
  • Report lost or stolen: Request a replacement card if needed.
These controls are available on both the website and the Chase Mobile app.

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Linking Your Account to Amazon

For added convenience, link your Chase account to Amazon so you can manage your card directly from the Amazon Cardmember page. Once linked, you can see your balance and credit limit, make one-time or automatic payments, review transactions and statements, and check rewards. To link:
  1. Go to the Amazon Cardmember page.
  2. Select Link Now.
  3. Enter your Chase username and password.
  4. Complete the one-time consent.
Only one Amazon account can link to one Chase account at a time. To unlink, go to Card Menu, then Settings and Preferences, and select Unlink Chase Account.

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Troubleshooting Common Management Tasks

If you have trouble completing any action on Chase.com/Amazon, try the following:
  • Confirm you are on the official https://www.chase.com/amazon URL
  • Clear your browser cache and cookies
  • Try another browser or use the Chase Mobile app
  • Disable VPNs, ad blockers, or browser extensions temporarily
  • Ensure your browser is up to date
  • Check Chase service status for known issues
If problems persist, contact Chase customer service for Amazon Visa and Prime Visa cardholders at 888-247-4080, or use the number on the back of your card.

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Frequently Asked Questions

After linking your accounts, you can initiate payments on Amazon. However, Chase is the issuer and system of record, so all payments are processed by Chase. Always confirm the payment posts to avoid late fees.
Sign in to chase.com Amazon pay bill, go to the payment or autopay section, and select Edit or Cancel. You can change the amount, funding account, or due date preference.
Your rewards summary appears on the Chase Online dashboard. You can also view rewards on Amazon after linking your accounts. For redemption questions, contact Amazon support.
Chase typically allows multiple authorized users on a single account. Exact limits may vary. Check the Account Services section of your profile for current options.
Missing a payment may result in a late fee and could affect your credit standing. Set up autopay or payment due alerts to help you stay on schedule.
Yes. You can lock, unlock, or report your card through the Chase Mobile app as well as on the website.
Disclaimer: This is an independent guide and is not affiliated with JPMorgan Chase or Amazon. Always sign in only at the official www.chase.com/amazon and never share your password or one-time codes with anyone.